What's not included when counting signals for TOS?
When trades are joined due to "synchronization" (i.e. when there is a limit order for example where you do not get filled immediately, but rather are converted-to-market to stay in sync with the strategy) then we cannot attribute that particular signal to one single system ID, because synchronization applies globally to your account, and not to one particular strategy. (We would not be able to verify with regulators when they audit our TOS claims, in these cases.)
Similarly, options assignments and exercises are invisible to our software, and are instead "assumed" to take place based on expiration prices... but we have no ability to prove that they do take place when we are audited by regulators.
So, our goal here isn't to cheat you out of money, or to maximize our own revenue. It is to build software that works correctly as reliably as possible, and to keep everyone out of regulatory trouble.
Related Articles
Are rollover fees included?
No, rollover fees are not included in the data listed on C2.
Trades Own Strategy Badge (TOS)
Choose from two different ways to obtain the TOS badge for your strategy. BrokerTransmit Program AutoTrade your own strategy - Instructions to earn badge
How to receive signals by email?
Users can set-up receiving signals by email, following the next steps: Login to your C2 account. Click your name in the upper right corner and select to General Account Settings Click the Emails tab. Check the box "Send emails for buy/sell signals" ...
Where do I find a list of TOS?
The Grid can show the systems that have the TOS badge. See here If you do not see the TOS column in your current view, click the wrench icon under the instruments tab then select it from the list.
Where can I find C2's legal documents?
You can find it here - Collective2's Legal Docs