How do I re-enable AutoSync?
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What is AutoSync?
"AutoSync" is a technology that ensures your brokerage account stays synchronized with the trading strategies you are AutoTrading. Every few minutes, AutoSync looks at your open positions and open orders and compares them with the trading ...
AutoTrade Setting - How to enable Short Options
Missing out on STO option trades? By default, "No short options" is selected, but you can change this. From the AutoTrade settings page, you need to select "Allow short options". Here's how: Go to the AutoTrade Control Panel Click on Settings button ...
What happens if a manual order is placed in my brokerage account that is AutoTrading?
Such orders are called "external" since C2 did not send them. If you place a manual order in your account from the broker's software, web site or over the phone, AutoSync will be disabled and an automated email will be sent to you to inform you of ...
AutoTrade Setting - Join Trades in Progress
When you are setting up AutoTrade for a new strategy, you will be asked whether or not you want to JOIN the open positions in progress. Join When AutoTrading is enabled, existing open positions in the system will be synced to your brokerage account ...
What happens if I receive a margin call on my brokerage account?
While it is not always possible for us to detect margin calls due to broker technology limitations, whenever we do, we will disable AutoTrading on your brokerage account to prevent any further orders until you re-enable AutoTrading. Please note that ...