Your broker-Mexem Europe
Collective2.eu - Regulation and safety
Collective2.eu (C2.eu) is a Brand Name of Mexem LTD. Mexem values secured investing, and as an introducing broker for Interactive Brokers, the broker puts its clients at ease with strict adherence to laws and legislation set by the EU regulator ...
How can I open a paper trading account in my broker account?
All new accounts have paper accounts automatically created for them. If you opened your account before the automatic creation of paper accounts and you do not have a paper trading account yet, you can open a Paper Trading account in Client Portal/ ...
What is Two-Factor Authentication for my broker account?
Two-factor authentiation is an additional layer of security for your IBKR account designed to confirm that you and only you, can access your account, even if someone else knows your password.
Can I change my primary username in my Mexem account?
No, the primary username is created at the point of account application and is correlated with the account permissions, trading capabilities, and login access in addition to disclosures, agreements and acknowledgements. It is not possible to edit an ...
How do I change my broker password?
If you know your password but want to change it, then use the link above. The steps are as follows: Log in to Client Portal/ Account Management Select Settings followed by User Settings Click the Configure (gear) icon next to Password to create a new ...
How do I change my email address?
You can change your email address using the following: Log in to Client Portal/ Account Management Click on Settings followed by User Settings In the Communications panel click the Configure icon (gear) next to Email Address. Follow the ...
Why am I paying interest?
Interest can be charged on accounts for several reasons, but it is most frequently charged when funds are borrowed from IBKR. This is generally associated with carrying a debit settled cash balance. However, customers should also note that carrying a ...
What is the calculation used for interest?
MEXEM uses 4 steps to calculate the daily interest payable or receivable on cash balances. Interest is calculated on the end of day Settled Cash Balance. If you sell a stock short and close the short in the same trading session, borrow fees would not ...
What are the requirements in order to qualify for various trading permissions?
The trading permissions request can take 24-48 hours for approval. However, in order to be approved you must meet certain financial requirements, have a certain amount of prior trading experience, and the products/permissions must meet your ...
How do I manage my trading permissions?
Log in to Client Portal/ Account Management Click the Settings menu followed by Account Settings If you manage numerous account, choose an account by Clicking on the account number to popup the Account Selector Click the Configure icon (gear) next to ...
How do I transfer funds out of my broker account?
login to Client Portal/Account Management Select Transfer & Pay followed by Transfer Funds **and **Withdraw Funds Select the Currency, Method and Amount of the withdrawal to finalize your request To wire funds straight to another broker, please ...
What methods are available to transfer funds into my account?
Log in to Client Portal and,from the menu. select Transfer & Pay followed by Transfer Funds. The funding options will be displayed under the "Method" column after you choose the funding currency. See a complete list of all funding methods available ...
How do I transfer funds to my brokerage account?
Log in to Client Portal/Account Management Select the Transfer & Pay option followed by Transfer Funds and Deposit Funds Select the Currency option of this deposit from the drop-down menu Select the “how to” button for the procedure you will be using ...