General
Where can I find C2's legal documents?
You can find it here - Collective2's Legal Docs
Changing from SIM -> Paper Trade -> Live Broker
When you're ready to set up AutoTrading in a real, live brokerage account, here is a brief rundown of the process to change from a SIM or Paper Trade account. 1) Did you open your live account? if not, log in here and press the button "open live ...
C2 video - How to create a Watch List of Strategies?
A C2 video for Investors (AutoTraders or strategy followers) Click here -"How to create a Watch List of Strategies"
How fast are signals sent to my broker?
Under normal conditions, orders are sent to the broker within one second of being received from the signal provider, for all instruments.
How to reset your C2 password?
Go to the C2 landing page here and click Login. Then, follow the steps in the screenshots below. Step 1 Step 2 Step 3
How to change your C2 password?
From the C2 site, click the gear icon in the upper right corner, select General Account Settings. Then, follow the steps shown in the screenshots below. Step 1 Step 2 Step 3 Step 4 Step 5
How to stop receiving spam?
From the C2 Message center, go to the private message and click the flag icon. Once you mark a message spam, you will no longer receive messages from the user that sent it.
What is AutoSync?
"AutoSync" is a technology that ensures your brokerage account stays synchronized with the trading strategies you are AutoTrading. Every few minutes, AutoSync looks at your open positions and open orders and compares them with the trading ...
What is oscillation?
"Oscillation" occurs any time an Autotrader's account falls out of 'sync' with the Strategy it is following. In other words, if the position in an Autotrader's brokerage account doesn't match the Strategy based on its particular Autotrader settings, ...
How Do I Stop AutoTrading?
To stop AutoTrading in a Live, PaperTrader, or SIM* account follow these steps: From left side menu - Click on Autotrade Click Control Panel Click on "Settings" for the strategy you want to stop Click on Stop Trading 1) If you are only ...
Why "hypothetical" results and performance?
All performance reports on C2 must be regarded as hypothetical. This is because, among other reasons, no single real-life brokerage account looks exactly like the trade record you see on C2 (for example, no single account has AutoTraded all signals ...
The Basics of AutoTrading
AutoTrading lets you choose any system on this Web site and have its trades placed automatically in your real-life brokerage account. AutoTrade features include: Trade any system. You can AutoTrade any system you see on this Web site. You control ...
What is AutoTrading?
AutoTrading is our technology that allows you to follow a Collective2 trading strategy without the need for manual trading. Our AutoTrading technology gives you the freedom to set up AutoTrading for any number of C2 strategies and walk away from your ...
Do you have an android / smartphone app?
The C2 iPhone / Android app was released as a very small-scale beta test in 2015, and is no longer officially supported, although I think it is still downloadable in several app stores. While we don't have an official app, our site is generally ...
How to change my Username and Profile name?
To change your Username - Click on your name or image on the upper right of the screen. Select General Account Settings to reach the Account Management page. Click on the GENERAL tab and type in your preferred name. This name is displayed beside your ...
All quotes delayed by at least 20 minutes. What does this mean?
Collective2.eu follows the data-licensing policy of the various exchanges we support. This means that we do not display real-time data to you. (We use real-time data internally to calculate strategy results, however.) If you are a ...
Is there a mobile application?
Our platform is mobile optimized therefore you can access it from your mobile or handheld device without any issues. For easier access we recommend using your device in Landscape mode. We don't have a mobile app at this time.
Why is my broker statement different to what I see on C2?
As you know, there is always slippage between "best case" fills (displayed on C2) and real-life fills. People sometimes send us their brokerage statements and say: "Please look at this and tell me the differences between my broker statement and C2's ...
How do I manage what C2 emails I receive?
Click your name in the upper right corner, select General Account Settings. Then click the Emails tab. Check/Uncheck according to your heart's desires.
Number of Subscribers and Autotraders
We do not show the actual number of subscribers for a strategy, but there is a way to see how many AutoTraders are participating in each order for a strategy. Note: An investor needs to have a subscription to AutoTrade, but not all subscribers ...
How to subscribe to a strategy on Collective2
To subscribe to any strategy, just go to the strategy page and click any of the two options: 1 Simulate This - Select this if you want to subscribe and autotrade in C2's simulated brokerage account. To learn more about C2's SIM account, please ...
C2 Technology and Software
Our servers run on the Amazon cloud. There are many mechanisms in place to keep things running. We can't disclose our internal workings for competitive and security reasons. There are literally hundreds of them at every level. The most important ...
How do I change my email on C2?
Click your name in the upper right corner and select General Account Settings. This will take you to the Account Management screen. Go to the Emails tab and enter your new email. Click Change. You will then be asked to verify the new email. C2 will ...
How to download the Grid?
You can do a copy and paste to excel. It will take a few formatting / cleaning up but it is possible. Tip: It will be easier to copy paste by column instead of everything at once.
How to stop receiving spam?
From the C2 Message center, go to the private message and click the flag icon. Once you mark a message spam, you will no longer receive messages from the user that sent it.
How to change your Collective2.eu password?
From the C2.eu site, click the gear icon in the upper right corner, select General Account Settings. Then, follow the steps shown in the screenshots below. Step 1 Step 2 Step 3 Step 4 Step 5
How to reset your Collective2.eu password
Go to the C2 landing page here https://trade.collective2.eu/login and click Login. Then, follow the steps in the screenshots below. Step 1 Step 2 Step 3